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STRENGTHS

  • Expert in English, grammar, and punctuation

  • Adept at creating content to fit the purpose and target

  • Capable of learning and explaining complex information

  • Diversified skills in copywriting, technical writing, and graphic design

  • Talented illustrator

  • Willing to take on new roles and learn new things

  • Collaborative people skills

  • Proficient in a variety of software applications

  • Positive, goal-oriented, reliable, caring

EXPERIENCE

Technical Writing

Garmin International, Olathe, KS (2019 - 2023)

Grundfos, Lenexa, KS (2001 2019;

  • Researched, wrote, and edited technical information for: installation manuals, owner’s manuals, technical data sheets, and user quick guides.

  • Created user-friendly content from complex information about equipment, devices, and user interfaces.

  • Interviewed and collaborated with more than 50 subject matter experts including: mechanical, electrical, and software engineers; legal and compliance specialists; and product managers.

  • Adhered to customized style guides.

  • Sent drafts to stakeholders for comments and formal approval.

  • Met remotely with coworkers via Microsoft Teams.

  • Tracked multiple priorities in a project management system (Jira).

  • Worked with translators to provide language versions.

  • Created technical illustrations and diagrams.

  • Stored and retrieved content in a document repository (CMS).

  • Invested time in product and soft skills training.

Copywriting

Grundfos, Lenexa, KS (2001 - 2010);

Missouri State University, Springfield, MO (1999 - 2001);

Wannenmacher Advertising, 1996 - 1999)

  • Wrote engaging copy to explain features, benefits, and unique selling points.

  • Adjusted copywriting style and level of persuasion depending on the target audience.

  • Researched subjects and interviewed experts to gain in-depth understanding of high-cost equipment and devices.

  • Produced digital and print marketing materials including: ads, case stories, brochures, flyers, posters, billboards, tabloids, direct mail, and more.

  • Met with customers to learn their viewpoints and pain points.

  • Strategized with stakeholders about messaging and call to action.

  • Followed branding guidelines.

  • Coordinated on-time deliveries with media, printers, and venues.

  • Edited and proofread copy for other copywriters.

  • Routed drafts for stakeholder input and approvals.

Graphic Design and Illustration

Grundfos, Lenexa, KS (2001 - 2019);

Missouri State University, Springfield, MO (1999 - 2001);
Wannenmacher Advertising, Springfield, MO (1996 - 1999)

  • Designed marketing materials for nationwide, multimedia campaigns.

  • Created vector and raster images for product illustrations, charts, maps, graphs, and logos.

  • Coordinated and directed video and photo shoots.

  • Coordinated delivery of marketing materials for product launches.

  • Produced artwork for promotional apparel, packaging, and giveaway items.

  • Mentored and trained other designers.

EDUCATION

Missouri State University

  • Bachelor of Education in English and Journalism.

  • Teaching certificate, grades 7 - 12.

  • Award-winning News Editor of university student newspaper.

  • Scholarships based on 3.7 GPA.

SOFTWARE APPLICATIONS

Adobe

  • InDesign​

  • Acrobat Pro

  • Illustrator

  • Photoshop

  • FrameMaker

  • PageMaker

Microsoft

  • Word

  • Excel

  • PowerPoint

  • Outlook

  • Teams

  • OneNote

XML-based

  • Publication Manager CMS
    (Content Management System)

  • XMetaL XML Editor

Atlassian

  • Jira

  • Confluence

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