STRENGTHS
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Expert in English, grammar, and punctuation
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Adept at creating content to fit the purpose and target
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Capable of learning and explaining complex information
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Diversified skills in copywriting, technical writing, and graphic design
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Talented illustrator
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Willing to take on new roles and learn new things
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Collaborative people skills
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Proficient in a variety of software applications
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Positive, goal-oriented, reliable, caring
EXPERIENCE
Technical Writing
Garmin International, Olathe, KS (2019 - 2023)
Grundfos, Lenexa, KS (2001 - 2019;
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Researched, wrote, and edited technical information for: installation manuals, owner’s manuals, technical data sheets, and user quick guides.
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Created user-friendly content from complex information about equipment, devices, and user interfaces.
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Interviewed and collaborated with more than 50 subject matter experts including: mechanical, electrical, and software engineers; legal and compliance specialists; and product managers.
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Adhered to customized style guides.
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Sent drafts to stakeholders for comments and formal approval.
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Met remotely with coworkers via Microsoft Teams.
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Tracked multiple priorities in a project management system (Jira).
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Worked with translators to provide language versions.
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Created technical illustrations and diagrams.
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Stored and retrieved content in a document repository (CMS).
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Invested time in product and soft skills training.
Copywriting
Grundfos, Lenexa, KS (2001 - 2010);
Missouri State University, Springfield, MO (1999 - 2001);
Wannenmacher Advertising, 1996 - 1999)
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Wrote engaging copy to explain features, benefits, and unique selling points.
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Adjusted copywriting style and level of persuasion depending on the target audience.
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Researched subjects and interviewed experts to gain in-depth understanding of high-cost equipment and devices.
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Produced digital and print marketing materials including: ads, case stories, brochures, flyers, posters, billboards, tabloids, direct mail, and more.
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Met with customers to learn their viewpoints and pain points.
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Strategized with stakeholders about messaging and call to action.
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Followed branding guidelines.
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Coordinated on-time deliveries with media, printers, and venues.
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Edited and proofread copy for other copywriters.
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Routed drafts for stakeholder input and approvals.
Graphic Design and Illustration
Grundfos, Lenexa, KS (2001 - 2019);
Missouri State University, Springfield, MO (1999 - 2001);
Wannenmacher Advertising, Springfield, MO (1996 - 1999)
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Designed marketing materials for nationwide, multimedia campaigns.
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Created vector and raster images for product illustrations, charts, maps, graphs, and logos.
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Coordinated and directed video and photo shoots.
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Coordinated delivery of marketing materials for product launches.
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Produced artwork for promotional apparel, packaging, and giveaway items.
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Mentored and trained other designers.
EDUCATION
Missouri State University
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Bachelor of Education in English and Journalism.
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Teaching certificate, grades 7 - 12.
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Award-winning News Editor of university student newspaper.
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Scholarships based on 3.7 GPA.
SOFTWARE APPLICATIONS
Adobe
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InDesign
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Acrobat Pro
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Illustrator
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Photoshop
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FrameMaker
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PageMaker
Microsoft
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Word
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Excel
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PowerPoint
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Outlook
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Teams
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OneNote
XML-based
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Publication Manager CMS
(Content Management System) -
XMetaL XML Editor
Atlassian
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Jira
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Confluence