My journalism education strengthens my ability to explain a problem from the customer's point of view and describe the effective solution.

 

For this hotel case study, I interviewed the hotel engineer to learn about his struggle with the old pumps in the mechanical room. The product distributor and internal application engineer provided details about solving the problems.

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This ethanol plant case study examines how Grundfos and its B2B distributor solved the distillery's problems with dosing precision, pumping corrosive liquids, and pump sizing. Before writing, I read about the ethanol industry, visited the ethanol distillery, and interviewed the plant manager. The internal product manager and the distributor provided technical information.

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